XICHÉN TOURS FAQS

Find the answer to the most frequently asked questions about Xichén Tours

About Xichén

Xichén Price

Xichén Price

Xichén Tour

Xichén Tour

Facilities and Services in the Xichén Tour

Facilities and Services in the Xichén Tour

Xichén Tour Activities

Xichén Tour Activities

Xichén Tour Promotions

Xichén Tour Promotions

Xichén Tour Packages

Xichén Tour Packages

Additional Information

Additional Information

Xichén Price

Which is the price of the Xichén Tour?

The price of the Xichén Clásico Tour is available here, while the price for the Xichén Deluxe Tour is also available here, both available Monday to Saturday.

What is the difference between Xichén Clásico Tour and Xichén Deluxe Tour?

In the Xichén Clásico Tour, you visit the Xcajum cenote, where you will have lunch (beverages not included). On the Xichén Deluxe Tour, you will enjoy a complete buffet at La Casona de Valladolid with unlimited beverages with your meals, breakfast on board the vehicle in the morning, visit the Santuario Tsukán cenote and cold soft drinks and beers upon leaving the archaeological site.

What is the price of the Xichen Tour for children?

The price of the Xichén Tour for children is 50% off of the adult price and is valid for children from 5 to 11 years old. It is not recommended for children under 5 years of age and it is necessary to present an I.D. to the tour operator as a proof of age.

Does the Xichen Tour include food?

Yes, the Xichén Tour includes food, whether Deluxe or Clásico. In Xichén Deluxe, the food is at La Casona de Valladolid and you will have open bar service with your meals, while in Xichén Clásico, the food is at the Xcajum Cenote restaurant and beverages have an additional cost.

Does the Xichen Tour include an open bar?

The Xichén Deluxe Tour includes soft drinks, water and beer at the end of the tour of the archaeological site and unlimited beverages during your meal at La Casona de Valladolid. In the Xichén Clásico Tour, beverages with your meals have an additional cost and water is available for the tour by the archaeological site.

How can I get the best price for the Xichén Tour?

We recommend you to check our seasonal promotions and purchase your admissions with 21 days or more in advance to get a 15% discount.

Xichén Tour

Does the Xichén Tour include transportation?

Yes, the transportation in the Xichén Tour is included in both options, Deluxe and Clásico. The pickup will be at your hotel and there will be a guide with you during the visit to the archaeological site.

What does the Xichén Clásico Tour include?

The Xichén Clásico Tour includes:

  • Round-trip transportation from Cancun and Riviera Maya.
  • Access to the Chichén Itzá archaeological site with a certified bilingual guide.
  • Visit to the Xcajum cenote with 45 min to swim (mandatory use of life jacket).
  • Access to Xcajum facilities (lockers and life jackets with extra cost).
  • Buffet lunch at Xcajum restaurant (drinks with extra cost).
  • Bottled water at the archaeological site.
  • Panoramic tour by Valladolid.

What does the Xichén Deluxe Tour include?

The Xichén Deluxe Tour includes:

  • Round-trip transportation from Cancun and Riviera Maya.
  • Access to the Chichén Itzá archaeological site.
  • Tour with certified bilingual guide (1 h 15 min approximately) and free time at Chichén Itzá (1 h approximately).
  • Visit to Santuario Tsukán Cenote for swimming activity.
  • Reusable bottle of water with bottle holder at the archaeological site.
  • Soft drinks, water and beer at the end of the tour in Chichén Itzá.
  • Refreshing towel.
  • Light gourmet breakfast on board the bus (baguette, fresh juice, muffin and coffee).
  • Buffet meal of Yucatan specialties and unlimited beer and non-alcoholic beverages at La Casona de Valladolid restaurant.

What happens if I cannot take my printed coupon?

It is not necessary to print your coupon for the Xichén Tour. You only have to show your purchase coupon and an official I.D. of the visitors and the coupon’s holder.

Can I show my purchase coupon on a tablet or mobile instead of a printed one?

Yes, you can present your digital coupon to your tour operator before boarding the vehicle with an official I.D. with photograph.

Facilities and Services in the Xichén Tour

What is the schedule of the Xichen Tour?

The Xichén Tour lasts approximately 12 hours. The pick up will be between 7:00 a.m. and 9:00 a.m. depending on the location of your hotel and being back from 7:00 p.m.

What recommendations do you have for the Xichén Tour?

We recommend you to wear comfortable shoes and fresh clothes because you will walk a lot in the archaeological site, and it is usually intensely hot. Also bring a swimsuit, water shoes, a towel, and a change of clothes for the cenote.

Can I enter with food or beverages to the Archaeological Tours?

Yes, you can carry water or a non-alcoholic beverages. We remind you that food is included in your tour, and for the Xichén Clásico Tour, you cannot enter with beverages at the restaurant in the Xcajum Cenote.

Can I enter with my baby food?

Of course, you can bring food for a baby like milk formulas, baby food, etc.

Are there bathrooms in the Xcajum cenote to change clothes?

Yes, the Xcajum Cenote facilities include restrooms, showers, and dressing rooms.

How much time will we spend in the Xcajum cenote?

During the Xichén Clásico Tour, there will be one hour and thirty minutes at the Xcajum Cenote to swim, eat, and discover the place.

Can I use any type of sunscreen or sunblock at the Xichén Tour?

No, we ask you to only use sunscreen and sunblock containing titanium oxide and zinc oxide at the park. Help us minimize the environment impact by using products without chemicals. Also, you must to take a shower before entering the cenote.

Which is the clothing and footwear recommended for the Xichén Tour?

We recommend that you wear light clothing, Bermuda shorts, a t-shirt, and a hat or cap, plus comfortable walking shoes. In the Xichén Tour, you can swim in a cenote, so we recommend to bring a swimsuit, water shoes, a towel, and a change of clothes.

Xichén Tour Activities

What activities for children are there in the Xichén Tour?

The activities of the Xichén Tour are not specifically for children but they can have fun swimming in the cenote and learning during the guided tour of the archaeological site of Chichen Itza.

What activities can I do in the Xichen Tour?

On the Xichén Tour, you will have a guided tour by the Chichen Itza Archaeological Site with some time to explore on your own, as well as entrance to a cenote to take a dip in its refreshing waters. It also includes buffet lunch.

How much do the activities in the Xichén Tour cost?

The activities described in the Xichén Tour are already included in the price. Please notice that the use of life jackets in the cenote is mandatory and has an additional cost.

Xichén Tour Promotions

Where can I get discount coupons for the Xichén Tour?

We recommend you to visit our deals section at Seasonal Promotions webpage.

Xichén Tour Packages

What are the Xichén Tour Packages?

You can purchase the Xichén Tour in package with other parks and tours by Grupo Xcaret. Choose the one that best fits you at the Xichén Tour packages section and get an additional discount when purchase in a package.

Additional Information

Can I take the Xichén Tour at this moment?

Yes, our Xichén Tours are available Monday to Saturday, including holidays. Explore an anciente pre-Columbian city with the experts in the Maya world.

What do I need to book my Xichén Tour?

If you are ready to purchase the Xichén Tour, choose the date of visit, add how many adults and children under 12 years old are coming with you. For your payment, you can use your credit card or PayPal account to then receive your purchase confirmation and coupon by email to present it with an official I.D. the day of your visit.