XOXIMILCO FAQS

Find the answer to the most frequently asked questions about Xoximilco

About Xoximilco

Xoximilco Price

Xoximilco Price

Xoximilco Admission

Xoximilco Admission

Facilities and Services at Xoximilco

Facilities and Services at Xoximilco

Xoximilco Promotions

Xoximilco Promotions

Xoximilco Packages

Xoximilco Packages

Additional Information

Additional Information

Xoximilco Price

Which is the admission price to Xoximilco?

The admission price to Xoximilco is available here. You can add transportation service from the comfort of your hotel at the moment of purchase.

What is the price of the entrance for children to Xoximilco?

The admission for children to Xoximilco is half off the adult price and is valid for children from 5 to 11 years old. It is not recommended for children under 5 years of age and it is necessary to present an I.D. at the ticket booths as proof of age.

Does the entrance to Xoximilco include an open bar?

The drinks that are included in Xoximilco are flavored water, beer, rum, vodka, tequila, and soft drinks. Other beverages have an additional cost.

What does the Xoximilco buffet include?

In Xoximilco a buffet dinner is not served, it is a menu on board the trajinera that includes several Mexican appetizers, dishes with pork, meat, seafood and chicken, plus delicious desserts.

How can I get the best price for Xoximilco?

We recommend you to check our seasonal promotions and purchase your admission with 21 days or more in advance to get 15% off.

Xoximilco Admission

Does the entrance to Xoximilco include transportation?

No, transportation to Xoximilco is only included if you purchase a TOUR, which is provided from Cancun or Riviera Maya.

What does the Xoximilco admission include?

The Xoximilco admission includes:

  • A night time ride on board a Trajinera.
  • Sampling dinner with the best of Mexican cuisine.
  • Open beer, tequila, vodka, and rum bar, with fruit flavored beverages and sodas.
  • Different ensembles playing traditional live music: mariachi, norteño, ranchero, jarana marimba, and banda de pueblo.
  • Optional menu for children and vegans.

Does Xoximilco have a children’s menu?

Yes, Xoximilco have a children's menu with special treats for them.

Does Xoximilco provide a vegan menu?

Yes, at Xoximilco you will find a vegan menu, please let us know if you want this menu.

What happens if I cannot take my printed coupon?

It is not necessary to print your coupon to enter the park. You only have to show your purchase coupon and an official I.D. of the visitors and the coupon’s holder.

How long is the Xoximilco Tour?

Xoximilco Tour is about 3 hours, sailing aboard a Trajinera through the canals of the park, enjoying delicious Mexican dishes, live Mexican music, and an open bar service of beer and tequila.

Can I show my purchase coupon on a tablet or mobile instead of a printed one?

Yes, you can present your digital coupon at the Xoximilco ticket booths with an official I.D. with photograph.

Facilities and Services at Xoximilco

What are Xoximilco's hours?

Xoximilco Cancun is open Monday to Saturday from 7:00 p.m. to 11:00 p.m. Registration starts at 7:00 p.m. and the tour takes around 3 hours, ending at 11:00 p.m. Subject to change due to official regulations.

What recommendations do you have to visit Xoximilco?

Among the recommendations to visit Xoximilco, we suggest you bring comfortable clothes and a sweater, in case the temperature gets a little chill at night.

Can I enter with food or beverages to the park?

The entry of food or beverages to Xoximilco is not allowed. You will find inside the park where you can buy a delicious snack or drinks. Also, your admission includes a sampling dinners and an open bar service.

Can I enter with my baby food?

Yes, you can access the park with food for a baby like milk formulas, baby food, etc.

How to get to Xoximilco?

If you are wondering how to get to Xoximilco, the Park is located 4 mi (7 km) south of Cancun International Airport on the way to Playa del Carmen. If you drive a vehicle, please call our contact numbers to guarantee a parking spot for you. You can also add round-trip transportation from your hotel at the time of purchase.

Can I use any insect repellent in Xoximilco?

No, we ask that you use only chemical-free and biodegradable insect repellents inside the park.

What type of clothing and footwear should I bring to Xoximilco?

To live the Xoximilco experience, we suggest you bring comfortable clothes and some clothing for the cold in case the temperature drops at night.

Xoximilco Promotions

Where can I get discount coupons for Xoximilco?

We recommend you to visit our deals section at Seasonal Promotions webpage.

Xoximilco Packages

What are the Xoximilco Packages?

You can purchase your Xoximilco Admission in package with other parks and tours by Grupo Xcaret. Choose the one that best fits you at the Xoximilco packages section and get an additional discount when purchase in a package.

Additional Information

Can I visit Xoximilco at this moment?

Yes, Xoximilco opens Monday to Saturday, including holidays. We hope to see you very soon and make your day an unforgettable moment.

What do I need to book my admission to Xoximilco?

If you are ready to purchase your admission to Xoximilco, choose the date of visit, add how many adults and children under 12 years old are coming with you. For your payment, you can use your credit card or PayPal account to then receive your purchase confirmation and coupon by email to present it with an official I.D. the day of your visit.