Xcaret Xailing FAQs | Ferry to Isla Mujeres

Find the answer to the most frequently asked questions about Xailing

About Xcaret Xailing | Ferry

Ferry by Xcaret Xailing Price

Ferry by Xcaret Xailing Price

Xcaret Xailing Ferry Ticket

Xcaret Xailing Ferry Ticket

Facilities and Services at Xcaret Xailing Ferry

Facilities and Services at Xcaret Xailing Ferry

Ferry by Xcaret Xailing Price

What is the price of the Ferry ticket?

You can check the price of the ferry ticket to Isla Mujeres here. Live a fantastic travel experience aboard a comfortable boat with state-of-the-art technology that departs from an unbeatable location.

What is the price of the Ferry ticket for children?

There is a preferential rate for children from 5 to 11 years old and that you can book tickets here.

Where does the Ferry depart from and where does it arrive?

The Ferry to Isla Mujeres departs from the El Embarcadero at the 4.5 km in the Cancun Hotel Zone to arrive at the Isla Mujeres Maritime Terminal, APIQROO, just steps from Playa Norte.

What is the price for parking at El Embarcadero Cancun?

The parking rate for people visiting Isla Mujeres using the Ferry by Xcaret services is 15 MXN per hour, and from 12 hours is a 180 MXN fee per day that contemplates a 24-hour stay. This rate is valid for Xcaret Xailing and the Teatro de Cancún visitors.

Xcaret Xailing Ferry Ticket

Does the Ferry ticket include transportation?

No, your Ferry ticket does not include transportation to El Embarcadero in the Cancun Hotel Zone.

What does the Ferry ticket include?

Your Ferry ticket includes:

  • Sea transfer on two routes: Cancun - Isla Mujeres or Isla Mujeres – Cancun, whether single or round-trip ticket.
  • Free access to the Scenic Tower of Cancun.
  • WiFi and toilets on board.
  • Designated seating and spaces for people with disabilities.
  • Luggage storage.
  • Travel insurance.
  • Pet area.

What happens if I cannot take my printed coupon?

It is not necessary to print your coupon to enter the park. You only have to show your purchase coupon and an official I.D. of the visitors and the coupon’s holder.

Can I show my purchase coupon on a tablet or mobile instead of a printed one?

Yes, you can present your digital coupon at the ticket booths with an official I.D. with photograph.

Facilities and Services at Xcaret Xailing Ferry

What are the Ferry schedules?

The Ferry on the Cancun - Isla Mujeres route has departures every hour between 9:00 a.m. and 5:00 p.m. and 7:00 p.m. (except at 3:00 p.m.), while on the Isla Mujeres - Cancun route departures are also every hour between 10:00 a.m. and 8:00 p.m. except at 3:00 p.m.

How long is the trip?

The duration of the Ferry trip is approximately 25 minutes.

Can I bring pets?

Yes, pets are allowed, as well as service animals.

Can I enter with my baby food?

Of course, you can access the park with food for a baby like milk formulas, baby food, etc.

How to get to El Embarcadero, Xcaret’s dock?

Embarcadero dock has an unbeatable location at the 4.5 km of the Cancun Hotel Zone, and you can get there by public transportation or taxi. If you prefer, you can arrive by car as we have parking at an additional cost.

Is there room for luggage on the Ferry?

Yes, on board the ferry there is space to store luggage so you can move comfortably to Isla Mujeres or back.

Is the Ferry wheelchair accessible?

Yes, there are preferential seats and spaces assigned for people with disabilities.

Are there lockers at El Embarcadero de Xcaret?

Yes, you will find lockers for rent in El Embarcadero facilities, so you can leave some of your belongings in a safe place.