XAVAGE FAQS

Find the answer to the most frequently asked questions about Xavage

About Xavage

Xavage Price

Xavage Price

Xavage Admission

Xavage Admission

Facilities and Services at Xavage

Facilities and Services at Xavage

Xavage Activities

Xavage Activities

Xavage Promotions

Xavage Promotions

Xavage Packages

Xavage Packages

Additional Information

Additional Information

Xavage Price

What is the admission price to Xavage?

There are two admission prices to Xavage which vary in the number of activities you can perform. You can check the two packages and prices here.

What is the difference between Xavage Basic ticket and Xavage All-Inclusive?

Xavage Basic Admission includes access to the Splash Zone area (swimming pool for the whole family and slides for children), the Rope Course and unlimited Kayaking, plus you can visit the snack area and the buffet restaurant as many times as you want. The Xavage All-Inclusive Admission also includes access to additional activities such as the Jet Boat, Monster Truck, Zip-line Flight and Rafting.

Which is the admission price of Xavage for children?

The admission price of Xavage for children depends on the package you choose. Children from 5 to 11 years old pay 50% of the adult price (an ID is required at the park’s ticket booth to verify their age). The minimum allowed age is 5 years old.

Does the entrance to Xavage include an open bar?

No, Xavage Park does not include an open bar service with alcoholic beverages for the safety of all our visitors.

What does the Xavage buffet include?

The Xavage buffet is very extensive and has options for all tastes, including a vegan food area, as well as dishes from international cuisine, Mexican cuisine, and seafood.

How can I get the best price for Xavage?

We recommend you to check our seasonal promotions and purchase your admission with 21 days or more in advance to get 15% off.

Xavage Admission

Does the entrance to Xavage include transportation?

No. Transportation to Xavage is only included if you add it at the time of purchase.

What does the Xavage Basic admission include?

The basic admission includes:

  • Kayak
  • Ropes Course
  • Splash Zone (swimming pool + waterslides)
  • Delicious food and non-alcoholic beverages
  • Safety equipment for all activities
  • Restrooms, dressing rooms, showers, and lockers
  • Other services (WiFi, ATM and shops)
  • Free parking

What does the Xavage All-Inclusive admission include?

The All-Inclusive admission contemplates:

  • Kayak
  • Ropes Course
  • Splash Zone (swimming pool + waterslides)
  • Jet Boat
  • Monster Truck
  • Zip-line Flight
  • Rafting
  • Delicious food and non-alcoholic beverages
  • Safety equipment for all activities.
  • Restrooms, dressing rooms, showers, and lockers.
  • Other services (WiFi, ATM and shops).
  • Free parking.

What happens if I cannot take my printed coupon?

To have access to Xavage, you just have to present your coupon at the park ticket offices or to your tour operator before boarding the bus that will take you from your hotel or meeting point.

Can I show my purchase coupon on a tablet or mobile instead of a printed one?

Yes, you can present your digital coupon at the Xavage ticket booths with an official I.D. with photograph.

Facilities and Services at Xavage

Which are the schedules for Xavage?

The schedules for Xavage are from 8:30 a.m. to 5:00 p.m., Monday to Saturday.

What recommendations do you have to visit Xavage?

We recommend you to bring biodegradable sunscreen, water shoes or shoes that fit the ankle as they can fall in some activities. Also, bring shorts and a t-shirt that you can get wet, as well as a change of clothes and a towel. Your admission includes use of lockers and in some activities, you will find lockers to leave objects that may fall or that are not allowed for security reasons.

Can I enter Xavage with food or beverages?

No, it is not allowed to bring food or drinks into the Xavage park. However, your admission includes snacks, non-alcoholic beverages and a delicious buffet in the restaurant that you can repeat as many times as you want.

Can I enter with my baby food?

Yes, you can access Xavage with food for a baby like milk formulas, baby food, etc.

How to get to Xavage?

If you are looking how to get to Xavage, it is located near Cancun International Airport, only 4 mi (7 km) south. If you get by car, please contact us to Customer Service numbers to ensure you have a parking spot waiting. You can also add round-trip transportation from your hotel at the time of purchase.

Is there wheelchair access to Xavage Park?

Yes, there is wheelchair access to Xavage. However, some of the attractions do not offer the necessary features for wheelchair visitors to participate.

Are there lockers in Xavage?

Yes, there are lockers in Xavage and any type of admission includes its use.

Can I use any type of sunscreen or sunblock at Xavage?

No, we ask you to only use sunscreen and sunblock containing titanium oxide and zinc oxide at the park. Help us minimize the environment impact by using products without chemicals.

What type of clothing and footwear should I bring to Xavage?

The use of closed shoes or water shoes is mandatory for the Rope Course and Monster Truck activities. Among the recommendations to visit Xavage are to wear shorts, a t-shirt that can get wet and a swimsuit. We also suggest you bring an extra change of clothes and a towel.

Xavage Activities

What activities for children are there in Xavage?

Activities at Xavage are designed for visitors over 5 years of age, although some may have height or weight restrictions. There is also the Splash Zone, an area with slides, suspension bridges and jet shooters especially created for children from 5 to 11 years old, as well as a pool for the whole family.

What activities can I do in Xavage?

In Xavage, you will live the adventure at your own pace! From kayaking through the park's canals, experiencing a race with sudden turns aboard a Jet Boat or working as a team in the Rafting activity. You can also choose the level of skill to overcome the Ropes Course, feel the breeze while you slide on the Zip-line Flight or drive a Monster Truck through a circuit full of obstacles. Between each activity, you can take the time to rest and cool off in the pool at the Splash Zone area. Remember that your Xavage All-Inclusive ticket gives you unlimited access to all activities.

How much do the activities in Xavage cost?

The Ropes Course, Kayak and Splash Zone activities are included in both types of tickets. You can also buy the Xavage All-Inclusive ticket and have access to all the activities in the park as many times as you want.

Xavage Promotions

Where can I get discount coupons for Xavage?

We recommend you to visit our deals section at Seasonal Promotions webpage.

Xavage Packages

What are the Xavage Packages?

You can purchase your Xavage Admission in package with other parks and tours by Grupo Xcaret. Choose the one that best fits you at the Xavage packages section and get an additional discount when purchase in a package.

Additional Information

Can I visit Xavage at this moment?

Yes, Xavage opens Monday to Saturday, including holidays. We hope to see you very soon and make your day an unforgettable moment.

What do I need to book my admission to Xavage?

If you are ready to purchase your admission to Xavage, choose the date of visit, add how many adults and children under 12 years old are coming with you. For your payment, you can use your credit card or PayPal account to then receive your purchase confirmation and coupon by email to present it with an official I.D. the day of your visit.