Facilities and Services

Facilities and Services

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EQUIPMENT RENTAL

At Xcaret park you will find everything you need to make the most of your visit. We have at your disposal rental of lockers, towels, wheelchairs, strollers and snorkel gear.


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STORES

Shop beautiful handicrafts and necessities at any of the stores or carts strategically located throughout the park.


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FREE WI-FI

Share your experience in Xcaret! There is free Wi-Fi at the Main Plaza, Plus Areas, buffet restaurants, and Gran Tlachco Theatre.


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WHEELCHAIR AND STROLL ACCESS

If you or any of your companions require special attention, please contact our Customer Service Center or go to Visitor Services booth at the moment of your arrival. Let us help you plan your day and tours, as some routes are more challenging.

The rental service for wheelchairs and strollers is from 8:30 a.m. until the park’s closing.

Map for people with disabilities

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ATM

If you need cash, there are ATMs located in the Main Plaza, at the park’s entrance.


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Showers and restrooms

Included with your admission
There are several clean and comfortable restrooms, showers, and dressing rooms distributed throughout the park. If you don’t bring a towel, you can rent or buy one at the park.


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Xcaret Map

Know more details about Xcaret Park. Use the colored lines to find the activities and services of your interest

Xcaret Map