Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. To replenish energy, a delicious picnic will be waiting for you. Enter the heart of the Mayan jungle.
Monday to Saturday.
Between 8:00 a.m. and 10:00 a.m. depending on the location of your hotel.
6 years old to enter the Tour.*
From 6 to 11 get half off the adult ticket price.*
*Must present an ID at the Park’s ticket booth
- Round-trip transportation with certified guide.
- Visit to the four different types of cenotes that exist.
- Assisted rappeling into Lu’um, a cavern cenote.
- Zip-lines and cliff jumps at K’áak’, an open cenote, and at Iik, an ancient cenote.
- Kayaking through Ha’, a semi-open cenote.
- Exploration swimming in Ha’, a semi-open cenote.
- Cold and hot drinks (waters, sodas, Mexican-style hot chocolate, coffee), as well as seasonal fruit at the end of the first cenote.
- Jungle picnic that includes julienne soup, a cold bar of meats and premium cheeses, variety of rustic breads, dressings, salads, water, wine, and beer.
- Equipment: life jacket, swim mask, rappel gear, kayak and inner tube.
- Restrooms, showers, changing rooms and towels.
- Confirm pickup location and time.
- Bring aquatic shoes, swimsuit, and a change of clothes.
- Avoid the use of makeup, perfumes or repellents with chemicals that may affect the ecosystem of the cenotes; you will take a shower before entering the first cenote.
- Avoid leaving marked or pre-established paths to prevent an incident with the fauna or flora of the jungle area.
- If an animal is observed, avoid touching it, approaching it or feeding it. Remember, they are in their natural habitat.
- Bring a credit card or cash to purchase photographs or souvenirs of your tour.
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
- For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
- The use of the life jacket is mandatory during all water activities.
- This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant.
- The average water temperature of the cenotes is 75 to 78° F throughout the year.
- Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy.
- Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable.
- Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2 to 0 days or in case of no show, reservations are nonrefundable.
- It is not possible to make a date change the same day of your visit.