CHICHÉN ITZÁ TOURS FAQs

Find the answer to the most frequently asked questions about the Chichén Itzá Tours

About the Chichén Itzá Tours

Chichén Itzá Tour Price

Chichén Itzá Tour Price

Chichén Itzá Tours

Chichén Itzá Tours

Facilities and services in the Chichén Itzá Tour

Facilities and services in the Chichén Itzá Tour

Chichén Itzá Tour Activities

Chichén Itzá Tour Activities

Chichén Itzá Tour Promotions

Chichén Itzá Tour Promotions

Chichén Itzá Tour Packages

Chichén Itzá Tour Packages

Additional Information

Additional Information

Chichén Itzá Tour Price

Which is the price of the Chichén Itzá Tour?

The price of the Chichén Itzá Clásico Tour is available here, while the price for the Chichén Itzá Deluxe Tour is also available here, both available Monday to Saturday.

What is the difference between the Chichén Itzá Clásico Tour and the Chichén Itzá Deluxe Tour?

In the Chichén Itzá Clásico Tour, you visit the Tsukan cenote, where you will have lunch and one beverage is included. On the Chichén Itzá Deluxe Tour, you will enjoy a complete buffet at La Casona de Valladolid with unlimited beverages with your meals, breakfast on board the vehicle in the morning, visit a cenote, and cold soft drinks and beers upon leaving the archaeological site.

What is the price of the Chichén Itzá Tour for children?

The admission price to Chichén Itzá Tour for children is 25% off on the regular adult ticket price. We do not recommend this park for children under 5 years old.

Does the Chichén Itzá Tour include food?

Yes, the Chichén Itzá Tour includes food, whether Deluxe or Clásico. In the Chichén Itzá Deluxe Tour, the food is at La Casona de Valladolid and you will have open bar service with your meals, while in the Chichén Itzá Clásico tour, the food is at the cenote’s restaurant, and the first beverage is included.

Does the Chichén Itzá Tour include an open bar?

The Chichén Itzá Deluxe Tour includes soft drinks, water and beer at the end of the tour of the archaeological site and unlimited beverages during your meal at La Casona de Valladolid. In the Chichén Itzá Clásico Tour, the first beverage with your lunch is included, plus water is available for the tour by the archaeological site.

How can I get the best price for the Chichén Itzá Tour?

We recommend you to check our seasonal promotions and purchase your admissions with 21 days or more in advance to get a 15% discount.

Chichén Itzá Tours

Does the Chichén Itzá Tour include transportation?

Yes, the transportation in the Chichén Itzá Tour is included in both options, Deluxe and Clásico. The pickup will be at your hotel and there will be a guide with you during the visit to the archaeological site.

What does the Chichén Itzá Clásico Tour include?

The Chichén Itzá Clásico Tour includes:

  • Round-trip transportation on a panoramic bus or luxury van from Cancun and Riviera Maya.
  • Access to the Chichén Itzá archaeological site with a certified bilingual guide.
  • Visit to a cenote with 45 min to swim (life jacket rental included of mandatory use).
  • Access to the cenote's facilities (lockers at an extra cost).
  • Buffet lunch at the cenote's restaurant and a beverage included.
  • Bottled water at the archaeological site.
  • Panoramic tour by Valladolid.

What does the Chichén Itzá Deluxe Tour include?

The Chichén Itzá Deluxe Tour includes:

  • Round-trip transportation from Cancun and Riviera Maya.
  • Access to the Chichén Itzá archaeological site.
  • Tour with certified bilingual guide (1 h 15 min approximately) and free time at Chichén Itzá (1 h approximately).
  • Audioguide device with earpiece during the visit to the archaeological site.
  • Visit to the Xkeken Cenote for swimming (bring swimsuit and a towel; lifejacket rental included).
  • Reusable bottle of water with bottle holder at the archaeological site.
  • Soft drinks, water and beer at the end of the tour in Chichén Itzá.
  • Refreshing towel.
  • Light breakfast on board the bus (baguette, juice, and muffin).
  • Buffet meal of Yucatan specialties and unlimited beer and non-alcoholic beverages at La Casona de Valladolid restaurant.

What happens if I cannot take my printed coupon?

It is not necessary to print your coupon for the Chichén Itzá Tour. You only have to show your purchase coupon and an official I.D. of the visitors and the coupon’s holder.

Can I show my purchase coupon on a tablet or mobile instead of a printed one?

Yes, you can present your digital coupon to your tour operator before boarding the vehicle with an official I.D. with photograph.

How long are any of the Chichén Itzá Tours?

The approximate lenght of both Chichén Itzá Tours is 9 to 12 hours, depending on your hotel’s location or the selected meeting point.

Facilities and services in the Chichén Itzá Tour

What is the schedule for the Chichén Itzá Tour?

The Chichén Itzá Tour lasts approximately 12 hours. The pickup will be between 7:00 a.m. and 9:00 a.m. depending on the location of your hotel and being back from 7:00 p.m.

What recommendations do you have for the Chichén Itzá Tour?

We recommend you wear comfortable shoes and fresh clothes because you will walk a lot in the archaeological site, and it is usually intensely hot. Also bring a swimsuit, water shoes, a towel, and a change of clothes for the cenote.

Can I enter with food or beverages to the Archaeological Tours?

Yes, you can carry water or a non-alcoholic beverages. We remind you that food is included in your tour, and for the Chichén Itzá Clásico Tour, you cannot enter with beverages at the restaurant in the cenote’s premises.

Can I enter with my baby food?

Of course, you can bring food for a baby like milk formulas, baby food, etc.

Are there bathrooms in the cenote to change clothes?

Yes, the cenote facilities include restrooms, showers, and dressing rooms.

How much time will we spend in the cenote?

During the Chichén Itzá Clásico Tour, there will be one hour and thirty minutes at the cenote to swim, eat, and discover the place.

Can I use any type of sunscreen or sunblock at the Chichén Itzá Tour?

No, we ask you to only use sunscreen and sunblock containing titanium oxide and zinc oxide at the park. Help us minimize the environmental impact by using products without chemicals. Also, you must take a shower before entering the cenote.

Which is the clothing and footwear recommended for the Chichén Itzá Tour?

We recommend that you wear light clothing, Bermuda shorts, a t-shirt, and a hat or cap, plus comfortable walking shoes. In the Chichén Itzá Tour, you can swim in a cenote, so we recommend bringing a swimsuit, water shoes, a towel, and a change of clothes.

Chichén Itzá Tour Activities

What activities for children are there in the Chichén Itzá Tour?

The activities of the Chichén Itzá Tour are not specifically for children but they can have fun swimming in the cenote and learning during the guided tour of the archaeological site of Chichen Itza.

What activities can I do in the Chichén Itzá Tour?

On the Chichén Itzá Tour, you will have a guided tour by the Archaeological Site with some time to explore on your own, as well as entrance to a cenote to take a dip in its refreshing waters. It also includes a buffet lunch.

How much do the activities in the Chichén Itzá Tour cost?

The activities described in the Chichén Itzá Tour are already included in the price. Please notice that the use of life jackets in the cenote is mandatory and has an additional cost.

Chichén Itzá Tour Promotions

Where can I get discount coupons for the Xichén Tour?

We recommend you to visit our deals section at Seasonal Promotions webpage.

Chichén Itzá Tour Packages

What are the Chichén Itzá Tour Packages?

You can purchase the Chichén Itzá Tour in package with other parks and tours by Grupo Xcaret. Choose the one that best fits you at the Chichén Itzá Tour packages section and get an additional discount when purchase in a package.

Additional Information

Can I take the Chichén Itzá Tour at this moment?

Yes, our Chichén Itzá Tours are available Monday to Saturday, including holidays. Explore an ancient pre-Columbian city with the experts in pre-Hispanic civilizations.

What do I need to book my Chichén Itzá Tour?

If you are ready to purchase the Chichén Itzá Tour, choose the date of visit, add how many adults and children under 12 years old are coming with you. For your payment, you can use your credit card or PayPal account to then receive your purchase confirmation and coupon by email to present it with an official I.D. the day of your visit.