XAVAGE FAQS

No. Transportation to Xavage is only included if you add it at the time of purchase.

The basic admission includes:

The All-Inclusive admission contemplates:

To have access to Xavage, you just have to present your coupon at the park ticket offices or to your tour operator before boarding the bus that will take you from your hotel or meeting point.

Yes, you can present your digital coupon at the Xavage ticket booths with an official I.D. with photograph.

The schedules for Xavage are from 8:30 a.m. to 5:00 p.m., Monday to Saturday.

We recommend you to bring biodegradable sunscreen, water shoes or shoes that fit the ankle as they can fall in some activities. Also, bring shorts and a t-shirt that you can get wet, as well as a change of clothes and a towel. Your admission includes use of lockers and in some activities, you will find lockers to leave objects that may fall or that are not allowed for security reasons.

No, it is not allowed to bring food or drinks into the Xavage park. However, your admission includes snacks, non-alcoholic beverages and a delicious buffet in the restaurant that you can repeat as many times as you want.

Yes, you can access Xavage with food for a baby like milk formulas, baby food, etc.

If you are looking how to get to Xavage, it is located near Cancun International Airport, only 4 mi (7 km) south. If you get by car, please contact us to Customer Service numbers to ensure you have a parking spot waiting. You can also add round-trip transportation from your hotel at the time of purchase.

Yes, there is wheelchair access to Xavage. However, some of the attractions do not offer the necessary features for wheelchair visitors to participate.

Yes, there are lockers in Xavage and any type of admission includes its use.

No, we ask you to only use sunscreen and sunblock containing titanium oxide and zinc oxide at the park. Help us minimize the environment impact by using products without chemicals.

The use of closed shoes or water shoes is mandatory for the Rope Course and Monster Truck activities. Among the recommendations to visit Xavage are to wear shorts, a t-shirt that can get wet and a swimsuit. We also suggest you bring an extra change of clothes and a towel.

Activities at Xavage are designed for visitors over 5 years of age, although some may have height or weight restrictions. There is also the Splash Zone, an area with slides, suspension bridges and jet shooters especially created for children from 5 to 11 years old, as well as a pool for the whole family.

In Xavage, you will live the adventure at your own pace! From kayaking through the park's canals, experiencing a race with sudden turns aboard a Jet Boat or working as a team in the Rafting activity. You can also choose the level of skill to overcome the Ropes Course, feel the breeze while you slide on the Zip-line Flight or drive a Monster Truck through a circuit full of obstacles. Between each activity, you can take the time to rest and cool off in the pool at the Splash Zone area. Remember that your Xavage All-Inclusive ticket gives you unlimited access to all activities.

The Ropes Course, Kayak and Splash Zone activities are included in both types of tickets. You can also buy the Xavage All-Inclusive ticket and have access to all the activities in the park as many times as you want.

Yes, Xavage opens Monday to Saturday, including holidays. We hope to see you very soon and make your day an unforgettable moment.

If you are ready to purchase your admission to Xavage, choose the date of visit, add how many adults and children under 12 years old are coming with you. For your payment, you can use your credit card or PayPal account to then receive your purchase confirmation and coupon by email to present it with an official I.D. the day of your visit.