Customer Service. Toll free
México: 01-800-212-8951
USA-CAN: 1-888-922-7381

Xcaret
Xcaret servicies
Xcaret Tours include roundtrip transportation from Cancun and Riviera Maya (admission tickets don’t include transportation). To travel by bus, verify the schedules leaving from the ADO bus terminal (Cancun or Playa del Carmen). A taxi from Cancun costs $100 USD one way; from Playa del Carmen its $15 USD. Renting a car is another great option.
At Xcaret Park in Mexico, we are prepared to welcome visitors that need special attention. More than 50% of the park’s facilities can be visited on wheelchair. You can rent a wheelchair ($15 USD) and strollers ($15 USD). If necessary, you can also rent a locker ($4 USD), towels ($3 USD) and snorkel equipment ($10 USD plus deposit fee $25 USD).
Taste you way around Mexico at Xcaret’s restaurants with a la carte service and buffets of Mexican and international food, as well as specialties such as fish, seafood and Mediterranean flavors. You will also find cafeterias, snack areas, bars and an ice cream parlor. Your Xcaret Plus admission ticket allows you to choose from 4 different restaurants.
Xcaret is a must-see destination while visiting Cancun and Riviera Maya, situated only 37 miles from Cancun International Airport (60 min), 24 miles from Playa del Carmen (15 min) and 35 miles north Tulum (50 min). The park opens all year long from 8:30 am to 9:30 pm. To locate Mexico’s sacred paradise view this map click here.
Parking at Xcaret is free for our visitors. We invite you to visit our 18 gift stores. An ATM and public phones are also available in the Main Plaza; dressing rooms and showers are located throughout the park. We recommend visiting our INFO modules where you can receive assistance and reserve the best activities in Cancun.
 

Xcaret Cancun | Cancun attractions